Shelter Cymru (Welsh Housing Aid)
Shelter Cymru help more than 20,000 people each year across Wales through expert legal advice, fighting repossession and eviction, and attending court to defend people who are at risk of losing their home. They also have a national emergency helpline and advice available on their website.
With this funding, they plan to continue monitoring their service delivery model and adapting it to meet the needs of their clients, including by introducing a Triage service on their helpline to prioritise the most urgent and complex cases.