Creating a funder support offer that responds to need at the frontline

22 April 2026

Through asking the right questions and having honest conversations, we are on a journey to tailor our funder plus support to more meaningfully meet the needs of our funded partners.

Becoming a more equitable grant maker takes time. It takes listening, learning and having honest conversations about what support our funded partners actually need from us. 

This is why investing in Funder Plus support has become central to our work as a funder. We want the organisations we support to have the space and flexibility to plan, grow and strategize long term

What we learnt

We started by asking. An introductory survey and meetings with organisations helped us understand where the gaps were and what support would actually make a difference. We wanted to build our Funder Plus programme around real need, not assumption. 

The picture that emerged was clear: when it comes to EDI, organisations need practical guidance and tools they can embed into everyday practice. This includes training to develop approaches which integrate anti-racism, anti-oppression and help them reach and engage underserved communities. 

We also heard something just as important: organisations want to learn from each other. Peer support, sharing what works and developing understanding about what it really means to be representative of the communities they serve came through as real and pressing needs. 

What we’ve done about it

We took that feedback and shaped our support around it. Through our Funder Plus programme, the LAPG Management and Leadership Hub convened spaces for peer learning and set up communities of interest around themes like Inclusion and Disability and Learning Labs on topics that would be timely and supportive for organisations in the not-for-profit sector. These are spaces where funded partners can share experiences, ask questions and work through what making services more accessible, inclusive and equitable looks like in practice. 

Rather than trying to impose uniformity across a varied cohort, the Hub has found that flexible, organisation-level frameworks work better. As Matt Howgate Director of the LAPG Management and Leadership Hub put it: 

In terms of what we are seeing, what has been striking across the work (and more broadly through the Hub) is that the learning is not neat, and nor is it theoretical or easily packaged. It comes from sitting alongside organisations as they try to deliver under pressure, often in very different contexts, with very different starting points.

We also took this conversation to funders. At our March Social Justice Funders Group, we heard from others taking collaborative approaches to supporting civil society. It reinforced something we believe strongly:

Funders need to work together to offer more joined-up, coordinated support. And wherever that support exists, it has to be co-designed with organisations and communities to stay people-centred and grounded in equity.

Where we go from here

As we continue to learn, we’re taking steps to better understand the different challenges that diverse organisations face and where we can have the most impact. 

Honest conversations keep pointing us in the right direction. So, we’ll keep bringing organisations together, getting out to visit them in the field and investing in infrastructure through long-term funding and relevant support that builds real resilience. 

That’s what a sustainable frontline depends on. 

Want to know more about how we’re developing and delivering support to advice organisations? Get in touch with Senior Grants Manager Lawrence Brisc-Roots at lawrenceroots@atjf.org.uk and keep an eye on our website and social media for more updates. 

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