Improving Outcomes Through Legal Support

Grants Awarded

Improving Outcomes Through Legal Support is a £10m grant programme funding 59 organisations based across England and Wales to support their work to sustain and improve access to early social welfare and family legal advice, specialist casework and where court or tribunal proceedings are needed, to provide the support needed to help people navigate the process effectively.

This grant programme launched on 1st July 2023 and was originally meant to run until 31st March 2025. Thanks to an additional £6 million from the Ministry of Justice, in April 2025 we were able to confirm the 12-month extension of the programme to run until 31st March 2026.

Programme learning

The past 21 months have seen over 70,000 clients being supported with their legal issues and almost 110,000 cases handled by our funded partners. In the last reporting period, 58% of clients were women, 50% had a disability, and 38% came from ethnic minority backgrounds. Funded partners have highlighted the immeasurable impact this funding has had on access to justice, staff retention, and sustaining vital services.

I wanted to send a thank you on behalf of everyone here for everything you have done to make this happen. Thank you for advocating for the independent legal advice sector so powerfully. The impact on the sector’s sustainability is huge and the benefit to beneficiaries immeasurable.

Rights of Women - IOTLS funded patner

We continue to advocate for multi-year core funding to ensure long-term sustainability in the legal advice sector. Find out how you can support this work here.

Funded partners

The grantees for the Improving Outcomes Through Legal Support (IOTLS) programme are:

  • Asylum Support Appeals Project
  • Bristol Law Centre
  • CASSPLUS (Community Advice and Support Service)
  • Central England Law Centre
  • Citizens Advice Bradford & Airedale and Bradford Law Centre
  • Citizens Advice Denbighshire
  • Citizens Advice Flintshire
  • Citizens Advice Gateshead
  • Citizens Advice in North and West Kent
  • Citizens Advice Liverpool
  • Citizens Advice Portsmouth
  • Citizens Advice Sherwood & Newark (now Citizens Advice Central Nottinghamshire)
  • Citizens Advice Staffordshire North and Stoke-On-Trent
  • Citizens Advice Stevenage
  • Community Advice and Law Service
  • Community Law Service (Northampton & County)
  • Croydon Citizens Advice Bureaux Limited
  • Cumbria Law Centre
  • Devon and Cornwall Refugee Support
  • Direct Help & Advice Ltd
  • Domestic abuse Volunteer Support Services (DAVSS)
  • East End Citizens Advice Bureaux
  • First Light South West
  • Friends, Families and Travellers
  • Greater Manchester Immigration Aid Unit
  • Greater Manchester Law Centre
  • Harrow Law Centre
  • Independent Domestic Abuse Services (IDAS)
  • Indoamerican Refugee and Migrant Organisation (IRMO)
  • Kirklees Citizens Advice & Law Centre
  • Luton Law Centre
  • Manchester Mind
  • Manuel Bravo Project
  • Mary Ward Legal Centre
  • Merseyside Law Centre
  • Middlesbrough CAB
  • Nishkam Civic Association
  • Norfolk Community Law Service
  • North Bristol Advice Centre
  • North East Law Centre
  • North Kensington Law Centre
  • North Yorkshire Citizens Advice and Law Centre
  • Oxford Community Work Agency Ltd
  • Praxis Community Projects
  • Raise
  • RCJ Advice
  • Rights of Women
  • Riverside Advice
  • Shelter
  • Shelter Cymru
  • South West London Law Centres
  • South Yorkshire Refugee Law and Justice
  • Southwark Law Centre
  • Stockton Advice and Information Service (SDAIS)
  • Support Through Court (STC)
  • The Motherhood Plan (t/a Pregnant Then Screwed)
  • Tower Hamlets Law Centre
  • Victim Support
  • Working Families